Privacy Policy

Privacy Policy

Effective Date: February 20, 2026

1. Introduction

Welcome to Crane Guns & Ammo, LLC (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Craneguns.com or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information:

  • Full name, date of birth, and government-issued ID details (required for regulated purchases)
  • Billing and shipping address
  • Email address and phone number

Transaction & Purchase Information:

  • Items purchased (firearms, ammunition, accessories)
  • Payment information (processed securely; we do not store full card numbers)
  • Federal Firearms License (FFL) dealer information for firearm transfers

Compliance & Legal Information:

  • ATF Form 4473 data (collected and retained as required by federal law)
  • Background check authorization records
  • State-specific permit or license information where required

Technical Information:

  • IP address, browser type, and device information
  • Cookies and usage data from site interactions

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Comply with federal and state firearms laws, including ATF regulations and background check requirements
  • Verify your age and eligibility to purchase firearms and ammunition
  • Communicate order updates, receipts, and customer support
  • Improve our website and user experience
  • Prevent fraud and ensure site security
  • Send marketing communications (only with your consent)

4. Legal Compliance & Mandatory Disclosures

As a federally licensed firearms dealer (FFL), we are legally required to:

  • Retain ATF Form 4473 records
  • Cooperate with ATF tracing requests and law enforcement investigations
  • Report certain transactions as required under the Gun Control Act (GCA)and applicable state laws

We will disclose your information to government authorities without prior notice when required by law.

5. Sharing of Your Information

We do not sell your personal information. We may share it with:

  • FFL transfer dealersto complete firearm transfers
  • Payment processorsfor secure transaction handling
  • Shipping carriersfor order fulfillment
  • Law enforcement or regulatory agenciesas legally required
  • Service providerswho assist in operating our website (under strict confidentiality agreements)

6. Data Security

We implement industry-standard security measures, including:

  • SSL/TLS encryption for all data transmissions
  • Secure, access-controlled storage for sensitive records
  • Regular security audits and vulnerability assessments

However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

7. Data Retention

  • Transaction records:Retained for a minimum of 7 years for tax and business purposes
  • ATF Form 4473
  • Marketing data:Retained until you opt out or request deletion

8. Your Rights & Choices

Depending on your state of residence, you may have the right to:

  • Accessthe personal data we hold about you
  • Correctinaccurate information
  • Deleteyour data (subject to legal retention requirements)
  • Opt outof marketing communications at any time
  • Data portabilitywhere applicable

To exercise these rights, contact us at Shop@CraneGuns.com.

Note: Certain data (e.g., ATF Form 4473 records) cannot be deleted due to mandatory federal retention laws, regardless of your request.

9. Age Restriction

Our website is intended for users 18 years of age or older (21+ for handgun purchases where applicable). We do not knowingly collect data from minors. If you believe a minor has submitted information to us, please contact us immediately.

10. Cookies & Tracking

We use cookies to enhance your browsing experience. You may control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy